As the manufacturer, FitWood will replace or repair at its factory any FitWood product or component found to be defective in material or workmanship for a period of:
- TWO (2) YEARS for Private Home Use
- ONE (1) YEAR for Semi Commercial and/or Commercial use
In addition, by registering the product the Warranty can be extended to:
- SEVEN (7) YEARS for Private Home Use (5 YEARS EXTRA)
- TWO (2) YEARS for Semi Commercial and/or Commercial use (1 YEAR EXTRA)
If the product purchase is not registered within three (3) months from the date of purchase by registering your product on fitwood.com/eu/register, extended warranty will not apply.
The time of Warranty is calculated from the original date of purchase in the receipt or invoice. This Warranty is invalid if in the opinion of FitWood the claim has been caused by:
- accident, abuse, misuse, misapplication or as a result of any modification other than by FitWood;
- deterioration due to normal wear and tear;
- improper preventive maintenance steps as described in the FitWood manual.
Return of the products or components to FitWood’s factory in Finland or to a nominated service center will be the responsibility of the claimant. The product or component should be packed to protect it from damage — FitWood will not be responsible for any damage which may occur during shipment. Postage should be prepaid and the package should contain the claimant’s name, address and telephone number, a description of the problem, and proof of purchase.
FitWood will return the product or component to the claimant at its (FitWood) expense except in the case where the Warranty has been deemed invalid. In the event that the Warranty is found to have been invalidated, then the costs of such investigation, repair and any associated shipping costs shall be borne by the claimant.
This Warranty is not transferable. FitWood warrants against any defective spare part received from FitWood or any authorized dealer for a period of 180 DAYS after the date of shipment.
FitWood shall not be liable for any direct, consequential, incidental, indirect or special damages under this Warranty, or any implied warranty.
These terms of Warranty are valid since October 2017. FitWood reserves the right to make changes.